PT Fleevo Teknologi Indonesia ("Fleevo," "we," "us," or "our") operates a data-driven equipment financing platform that connects contractors, equipment owners, lenders, and dealers. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit https://www.fleevo.id (our "Website"), use our platform, mobile applications, APIs, or any other service where this Privacy Policy is displayed, and our practices for collecting, maintaining, using, and protecting that information.
By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
1. Information We Collect
We collect information that identifies you, your business, your equipment, or your device, or that is reasonably capable of being connected with or linked to you ("Personal Information"). Personal Information does not include publicly available government records or de-identified or aggregated information.
Identifiers
- Full name and business name
- Email address
- Mailing and business address
- Phone number
- Tax identification number (NPWP) or equivalent
- Internet Protocol (IP) address
- Government-issued ID number (KTP, SIM, or equivalent)
Commercial & Financial Information
- Financing application details (loan amount, tenor, equipment type)
- Transaction and payment history
- Equipment purchase or rental records
- Bank account or payment instrument details
- Credit history and risk assessment data
Equipment & Telemetry Data
- GPS location data from financed or monitored equipment
- Engine hours, fuel consumption, idle time, and utilization metrics
- Equipment health, maintenance alerts, and diagnostic codes
- Geofencing and movement history
Internet & Device Activity
- Browser type, operating system, and device identifiers
- Cookies and similar tracking technologies
- Pages visited, click behavior, and session duration
- Referring URLs and search terms
Geolocation Data
- Location from which you access our website or platform
- GPS data from telematics devices installed on financed equipment
2. How We Collect Information
Directly From You
When you create an account, submit a financing application, request access, contact us, or otherwise interact with our platform.
Automatically
Through cookies, analytics tools, server logs, and telematics devices connected to equipment in our network. This includes usage data from our website, APIs, and dashboard applications.
From Third Parties
From partner lenders, dealers, OEMs, credit bureaus, telematics hardware providers, and other service providers who share data with us to facilitate financing, underwriting, and fleet monitoring.
3. How We Use Information
Platform Operations
To operate, maintain, and improve our equipment financing platform, including processing financing applications, risk assessments, underwriting decisions, and portfolio monitoring.
Verification & Underwriting
To verify your identity, assess creditworthiness, evaluate equipment condition and utilization, and facilitate lending decisions. We may share relevant personal and equipment information with partner lenders as reasonably necessary to process your financing application.
Equipment Monitoring
To collect and analyze telematics data from financed equipment for risk monitoring, geofencing alerts, maintenance scheduling, and portfolio health assessment on behalf of lenders and equipment owners.
Communications
To send you service-related communications, platform updates, financing status notifications, and, with your consent, marketing or promotional materials about our services.
Legal & Compliance
To comply with applicable laws, regulations, and legal processes, including Indonesian financial services regulations (OJK), data protection requirements, and anti-money laundering obligations.
4. Information We Share
With Lending Partners
We share applicant information, equipment data, and risk assessments with partner banks and financial institutions to facilitate financing approvals and ongoing portfolio monitoring.
With Dealers & OEMs
We share relevant lead and application status information with dealer partners to enable embedded financing workflows and after-sales coordination.
With Service Providers
We share information with vendors who support our platform operations, including cloud hosting, analytics, payment processing, telematics infrastructure, and communication services. These providers are contractually obligated to protect your data.
For Legal Reasons
We may disclose personal information when required by law, legal process, or government request, or when we believe disclosure is necessary to protect the rights, property, or safety of Fleevo, our users, or the public.
In Business Transfers
If Fleevo is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
5. Sale of Personal Information
Fleevo does not sell, trade, or rent your personal information to third parties for their marketing purposes.
6. Data Retention & Storage
Retention
We retain your personal information and telemetry data for as long as necessary to fulfill the purposes described in this policy, meet legal and regulatory obligations, resolve disputes, and enforce our agreements. Financing-related records may be retained for the duration of the loan term and any legally required period thereafter.
Storage & Security
We use industry-standard security measures including encryption, access controls, and secure infrastructure to protect your data in transit and at rest. While no system is completely secure, we take reasonable precautions to safeguard your information.
7. Your Rights & Choices
You have the right to:
- Access, update, or request deletion of your personal information
- Opt out of marketing communications at any time
- Request information about what data we hold about you
- Withdraw consent for data processing where applicable
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe in compliance with applicable laws.
8. Cookies & Tracking Technologies
Our platform uses cookies and similar technologies to improve your experience, analyze usage patterns, and deliver relevant content. You may disable cookies in your browser settings, though some platform features may not function properly without them.
We may use third-party analytics services (such as Google Analytics) that collect usage data. These services have their own privacy policies governing the information they collect.
9. Third-Party Links
Our platform may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
10. Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete that information promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Website with a revised "Last Updated" date. Your continued use of our platform after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
PT Fleevo Teknologi Indonesia
Attn: Privacy
SCBD Lot 28, District 8
Jakarta Selatan 12190, Indonesia
Email: [email protected]
General: [email protected]